After having a Majestic Dome for 6 years and a Karaka dish for 7 months, after installing your aerial (Winegard with Black Stik Shock Absorber) we can finally watch TV in any weather.
For the last 3 days at Matauri bay we have had non stop torrential rain and winds up to 90km, I have left the aerial up through it all without one instance of rainfade.
To Sue, Daryl, Jess and Nella,
Our Thanks for such great follow up and service. First to Jess at Mystery Creek show coming to our Motorhome retuning the TV
then further retuning of the cam at the Auckland office, courier return to us all at no cost. (Just loved the golf carts girls saved so much walking.)
Then to Nella when the TV had to be sent to Auckland she kept us up to date daily with phone calls and nothing was to much trouble for her.
What a great team, and wonderful service from the company and staff.
Once again our Thanks for a job well done and at reasonable cost.
Max and Diane Hyde.
Just a note to say thank you very much for your help in resolving a problem we had with our Television set in the caravan at Coromandel last Tuesday. The power cable had come out and I had managed to create a short circuit which blew a fuse located behind the covers in the switch box.
In my view you could have just referred us to an auto electrician but instead you chose to phone Leisureline, find out where the fuses were located and how to get to them and then call us back and talk us through the problem - after 5.00pm as well.
That is what I call going the extra mile.
This is the second time your organisation has helped us. The previous time was in September when Sue sorted out our sky connection by sending us some software updates.
The service your firm has demonstrated has been fantastic and I can only applaud you and your staff for that wonderful effort. I know it does not take a huge effort but the outcome is substantial.
Thank you all very much. We were able to watch the one day matches against India which were great matches to watch as it turned out.
I have attached another bottle of wine of your choice which I hope you are able to enjoy if you are into wine.
Thanks again for your help.
Date: 4 June 2013
Hi Sue & Daryl,
Just a brief note to thank you so much for the introduction to the SAMY Vision Automatic TV aerial system, and fitting to our motorhome. What an amazing difference to the manual system we had before.
The SAMY automatic system is just a dream to operate, in fact I don't get a chance now to operate; Annette does it all, just a press of a button and up it goes. We get better reception by far even under trees and no sign of rain fade.
No more aerial left up on departures as automatic retraction on starting engine "Amazing". A very wise decision by two very untechnical people.
This is I believe German innovative technology at its best.
Thanks so much.
Annette and Mike Hopkins, Te Awamutu
Date: 15 March 2013
Recently I managed to totally wipe the pre-set channels off a TV we purchased through Kea and having found RSE details on the back I made a call through to your offices.
Just thought I would take a couple of minutes to send a big thanks to Jess. Not only was she very knowledgeable with the product, she went out of her way to ensure we could get the problem sorted and made sure I knew to call back if I had any further issues.
This kind of service is not always that easy to find these days, and after talking with my neighbour last night he is heading up to Kea to buy one of your sets over the weekend.
So thanks again.
Thursday 21st April 2011
Many thanks for your assistance it is great to have a business go out of their way to fix problems.
The TV would not show any calabrition lines although it had a perfect picture. This made it difficult when you arrived at your site in a motorhome and you are looking for the strongest signal from your Sat dish. I rang RSE and Daryl said he would replace the whole TV. I was in Rotorua at the time looking after Grandchildren and we made a plan to meet Dwayne at Tirau and he swapped mine for another brand new TV, all is well again.
I must say that you came up with very good ideas on setting this product up. Great to talk to people with such passion for their products. I would recomend their products to other motorhomers. The TV is a great product being able to run on 12volt supply at a very low 2.8 amps and a built in Sat decoder and many other very useful devices built in.
Robin Bailey Napier
NZMCA member 18221
MOTORHOME: CAMPERVAN: CARAVAN: TV AERIAL SYSTEMS
We wish to acknowledge the excellent service we received from RSE (NZ) Ltd.
For a period of 12 months travelling around in our campervan, we had problems receiving Freeview TV through our portable satelite dish.
Daryl applied his expertise and wisdom and quickly identified three significant problems. We now have excellent TV and are very grateful to have found such personalised service. Daryl provided us with laminated nstructions and made sure that we could work the system. He also requested that we ring him if we experienced further TV problems.
We recommend that RSE (NZ) Ltd be contacted for your TV reception requirements. They are very aware of the future TV legislation changes and are importing some very advanced equipment to be used with these changes. Well worth checking out.
Vic and Bernice Frampton
Daryl Muir of RSE (NZ) Ltd has installed a television system in my campervan with a satellite dish on the roof. He has explained the options and demonstrated to me how to easily obtain very good TV images. He has also installed a gas detector and a second house battery.
His work is to a very high standard, at reasonable charges and he gives very good advice concerning television and auto electrical systems.
Dear Sue & Daryl,
We bought a flat screen TV from you about a year ago. Daryl explained how to use it and we've had good backup service over the phone on any technical enquiries.
Daryl came out to Massey at our request to demonstrate the Satellite Dish Kit and Set Top Box. I said I'd buy it if it would drive our old home TV set as well as the flat screen TV for the campervan. Daryl set all the gear up and it was compatible with our TV. He then asked me to go through the procedure to align the dish to receive the satellite signal and set up the TV set. He only left when he and I were completely satisfied I understood the whole system. I paid him by cheque there and then.
I have always had complete satisfaction when dealing with your company and would not hesitate to recommend RSE (NZ) Ltd to anyone. The Satellite Dish and Set Top Box performed really well.
Thank you again for your courteous and efficient service.
Eric C Strickett
With another summer of long journeys upon us, we are 'so-not-stressed', thanks to our SDV1102BF TV/DVD unit. If you're travelling with children this summer, don't leave home without one, you'll actually look forward to hitting the road. No more fights in the back seat, listen to your own music in the front seat, blissful ks ahead. Even more so when I'm travelling with the kids on my own.
It's the best thing you've bought us since that cruise!!!! The TV/DVD unit sure makes the long trips go faster and we don't have to put up with the 'nana music' as we can 'zone out' watching DVDs in the back seat. It's easy for us kids to use too. Once we've decided which movie we're going to watch, its all quiet from that point".
Malaina (14), Sivahn (8) & Alex (7)
When the weather turns miserable, and you're camping with the kids!!!, you need to reign in the peace and quiet, and the satellite receiver and screen does the trick, not to mention the fact that I don't miss any of the sports I 'just can't miss' when I want to relax on 'my holiday break' away from home.
My husband and I purchased from your company back in February, the dual rear seat entertainment DVD players with wireless headphones for our car. They have been a godsend! I recently travelled to the Bay of Plenty with my 2 sons (aged 7 and 4) which usually is a disaster as they get bored very quickly and constantly moan. They ended up watching 4 movies over the duration of the trip and I didn't hear a peep from them! The headphones were fantastic. I didn't have to listen to their movies but could listen to my CD's or radio instead. It was extremely easy to set up either in the car or to use anywhere else plus the remote control is fantastic. We both thoroughly recommend this system for any families who have children (young or old) - the system is now installed in our car fulltime and we use it everyday.
P.S. We even took it to Fiji recently just in case it happened to rain - which it did!